Cross Functional
Engagement
- Work with the client service teams to provide realistic timelines that create a winning scenario for both the Agency and the customers
- Monitor project progress and collaboratively revise timelines, sharing with extended team
- Release all project deliverables to Client, Vendor or Media Operations by due date
- Work with the Creative and Digital Directors to ensure timelines for integrated campaigns sync or overlap accordingly and contain appropriate cross-functional approvals
- Review weekly status sheets to ensure accuracy and proper assignments with agreed-to schedules; escalate risks to Creative and/or Digital Directors
- Set clear expectations for tasks, to do’s and project deliverables to internal teams; provide timely information or specifications (technical, functional)
- Diplomatically managing team expectations with regard to schedule due dates, project progress, change management and reprioritization
- Work with other IPMs and Project Management Supervisor to ensure the cross-functional team workloads are balanced, reassigning when necessary
- Ensure testing and QA plans are developed and include appropriate team members
- Be a good problem solver for the teams and our business
- Encourage a culture of teamwork based on warmth, curiosity & perseverance